
Here is a list of the things I think are great about the service…
Having a single point of contact and a regular team working on the books (e.g. Mark for payroll and yourself) – I really like knowing I am able to pick up the phone to you when I need to.
Whenever I have a question it is always easy to mail or speak to you directly and you always explain very clearly (and patiently).
You are very pro-active – e.g. spotting when I was on the wrong tax code and when the agency only part pays my invoices – although I am on top of some of these things I am confident knowing that you are also actively looking for these kind of things.
I was very impressed when you helped me with that HMRC enquiry last year (or the year before) as it related to a self assessment I had done myself, you went over and above what was required.
The process is very easy, just a simple template and then send anything else in an envelope.
The turnaround time on month end etc is usually very quick, and not restricted by cut off dates which works for me as sometimes I do my month end immediately and sometimes not.
Debbie Bramwell (Mainstay Project Management Limited
I have been dealing with the guys at Alvin Lawrence for over 2 years now. I find their service to be very professional, straightforward and easy to understand. They make the most of the information available to them to provide the best support for their clients. I have recommended them before and will highly recommend them again, especially to IT contractors out there.
And the service is very reasonably priced too...
Emmanuel Aramide (Aramide Consulting Limited)
Courteous and friendly staff who are willing to help
Timely delivery of company accounts
Provide guidance and explanations around HRMC procedures more so patient to new users of processes
Personable service e.g going through account queries
Very diverse service who complete forms on behalf of the client which is a bonus for those of us who are short of time
Reliable, proactive, and professional service acting on my company's behalf. I do not have to worry about or chase my accounts
Loretta Marconi (Lomar Prosperity Limited)
Myself and Debs are always singing your praises so it would be an honour to feedback on my experience.
Without exception, the service I've received from Alvin Lawrence has been excellent. Payroll is always processed quickly and accurately. Whenever I've had queries about any of the services that you provide, the response has been concise, clear, accurate and timely. I really appreciate the fact that any questions that I pose are dealt with professionally and completely, no matter how trivial they may appear at the time. You and your colleagues are friendly, polite and knowledgeable which means I always feel I can talk to you about matters, without feeling intimidated or foolish!
Overall, I have complete confidence in your handling of my company's financial affairs and thus am able to focus my attentions solely on the services that I myself offer to my customers.
I hope this reflects just how satisfied I am with the service you provide!
Oli (Ollerenshaw IT Ltd)
Having used Alvin Lawrence for nearly 5 years now I am very impressed and pleased with the service that they supply to their clients on all levels. My one and only problem I have had in this time was very quickly rectified by the staff once they had realised the mistake. I would and have recommend them to any contractors out there wishing to use an efficient and professional company at a more than reasonable price.
Nick (NMW IT Services)
Very quick response times to any of my queries. Within a few hours.
Simple to follow PAYE schemes for employers and employees. Helps me know how much tax to pay monthly in HMRC
VAT return calculations computed with 1 days every quarter..
Very helpful and efficient in getting self assessment statements and interim company accounts when applying for mortgages and loans.
Always someone to speak to if my point-of-contact Seeven is not available.
Greig (Echo Technolgoies LTD)
|